This involves interactions between a business and its customers. It's about meeting customers' needs and resolving their problems. Effective customer service is crucial.

This Privacy Policy outlines how Strava Studio ("we," "us," or "our") collects, uses, safeguards, and manages your information when you use our design and digital creative services.

1. Information We Collect

We collect only the information required to deliver your project efficiently and professionally.

A. Information You Provide

  • Contact Information: Your name, email address, phone number, or any details needed for project communication.
  • Project Materials: Logos, text, brand guidelines, references, images, or any assets you provide for Logo Design, Motion Graphics, Video Animation, or UI/UX support.

B. Information Collected Automatically

  • Basic Usage Data: General website interaction details (page visits, clicks) used only to improve user experience.

2. How We Use Your Information

Your information is used solely to deliver the services you request.

  • To plan and manage your project with accurate timelines and deliverables.
  • To design and deliver final creative outputs for branding, animation, or UI/UX services.
  • To prepare print-ready or digital-ready files with professional optimization.
  • To communicate updates, revisions, and final delivery securely.

3. Ownership & Intellectual Property

We fully respect your creative ownership.

  • Full Ownership: You receive complete rights to all final deliverables and source files once the project is completed.
  • Confidentiality: All shared assets and project information remain private and are not disclosed without permission.

4. Data Security

We use secure methods to store and protect your files and personal information.

  • Protection: All project files and sensitive assets are kept in secure storage environments.
  • Retention: Files are retained only as long as needed for project completion and after-support.

5. Information Sharing

We do not sell or trade your data. We may share information only if required for project execution or legal compliance.

  • Service Partners: Limited information (e.g., print files or shipping details) may be shared with trusted vendors only when necessary.
  • Legal Requirements: Information may be disclosed if required by law.

6. Your Rights

You have full control over your personal data.

  • Access: You may request a copy of the information we hold about you.
  • Correction: You may request corrections of inaccurate or outdated information.
  • Deletion: You may request the deletion of your personal data once the project is completed.

7. Contact Us

If you have questions about this Privacy Policy or how your data is used, please contact us:

Strava Studio
Email:
Phone: +1 502 238 022